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  • "anemsalok" started this thread

Posts: 552

Date of registration: Apr 1st 2008

Location: my place

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Tuesday, October 14th 2008, 12:11am

So now there is a support ticket system.

You enter this url and you see this page:

You choose "Contact Support" and this appears:

You choose "Game" in case you need Game-Help and a "Contact Support" form shows up.
1) You choose your server
2) Your In-Game username
3) You put your e-mail address on both fields
4) You put a subject so we know exactly what you need us for (DON'T let this field empty) 5) You write the message you want to send us.

When you are done, you just press submit.

STEP 5(a):
If you get this screen:
Then your message has been sent and you probably received an e-mail about that.

STEP (b):
If you get this screen:
Try again in 20 to 30 minutes.

[blink]Every Ticket with subject like:
"WTF", "? ? ? ?", "question", etc.... will be closed and will NOT be checked. Also all Tickets that are pure spam will have a MINIMUM 7 days ban as result. [/blink]

Ticket support system - disscusion
I didn't ask to be a Princess but hey...!
The crown FITS!!!

There is no Black or White...
Only Pink and Dark-Pink...